Life when taking call

Well since I've started being a call center agent, I learned different terminologies that is associated with this kind of job. But the one that I loved most was the term AVAIL and the other one which is I hated was QUEUING.

Well, lucky for me that the shift I was able to choose was to be a closer. I am happy because I am being paid just by sitting in my station waiting for calls which has a minimum interval of 5 minutes up to more than an hour. Which means my average calls per day per 8 hours of shift is around 20 only. But apparently, unexpected thing happened and due to the transition from shift bid, many of my colleague missed their day and also because I am working with an ISP there are things that also meant to happen. If you add up low number of agent plus something happened to one of your network equals many people will call because they cannot get online, that means, my regular number of calls which is less than 20 went up to 50. WOW! This was very tiring and one of my Boss told me. "Congratulations! You're a certified CALL CENTER AGENT." come on calls I am ready to handle you more!

To my colleagues, next time be aware of your schedule.
To other agents, ROCK ON!

Life of a Fisherman

Dahil napakagaling ng isa kong kaibigan, nais ko lang dagdagan ang kanyang nilathala.

Naging inspirasyon ng bawat mangingisda ang gabay na kanyang isinulat at ngayon ay ilalahad ko naman ang buhay ng isang mangingisda.

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The beginning:

Depende kung anong klase ng istilo ng pangingisda ang gagawin ng isang mangingisda, pero kadalasan nag-uumpisa ito sa simpleng text, chat, like o pag-comment sa status ng isda. Malalaman mo na ang isang mangingisda ay bagong huling isa kung:

• Ang cellphone nya ay laging tumutunog. At twing magtetext ay nakasmile
• Mapapansin ng ibang mangingisda na may bagong pangalang sinusundan ng madalas ang mangigisda sa facebook or kung saan mang social networking site.

Pagkalipas ng ilang araw o linggo dito ang maswerteng mangingisda ay mag-aaya na ng inuman sa bahay nila Jonas. Pagkaubos ng ilang bote mag-iiba na ang pwesto ng upuan at maya-maya lamang ay unti-unti ng magkukwento ang mangingisda sa katabi nya tungkol sa buhay nya o kung hindi naman naman ay meron ng starter ng topic pero ang kadalasang sagot ng maswerteng mangingisda ay:

• "Nakita nyo pa yun pre"
• "Mamaya na, pag lasing na ako"
• "Uy, gago hindi ah."

Kalaunan kapag lasing na ayun dun na magsisimula ang pagkukwento, kung baga ay start ng ng so called "Heart to heart" session ng mga mangingisda.

Lilipas ang ilang buwan, taon na twing may inuman ang mga mangingisda laging continue topic lang o may bago ng topic.

Ang ganitong pangyayari ay paulit-ulit lang depende kung may bagong update

The Tragedy

Ang bahaging ito ay hindi na dapat pang pahabaain, sapagkat ito ang bahagi kung saan ang mangingisda ay nagdurusa at may mabigat na pinagdaraan. Depende sa mangingisda kung ano ang kanyang coping mechanism pero madalas laging "Denial" hangang wala ng pag-asa at susuko nalang.

The End:

Maiisip ng isang mangingisda na marami pa naman dyang iba.

"Malawak ang dagat, at kung ano mang sukat nito ay ganito rin ang dami ng isda rito"

-Unknown    

 

C without C

Everything has it own ending. Same goes by with the time we spent. Even though it was short, it was so precious to me. I know that we never became good at each other, well at least we tried. This short message if the only way I can express how I am right now. Hope you can see this too.

This is who we are.

It was the night we wouldn't forget
and for each one of us will never regret,
the torch of our passion was ignited
Illuminatio a name which everyone made so exited


It was just the first night
but beneath the darkness we saw our light
which would be the key on our fight
the fight that will soon test our might


Though the night was too short
but everyone was able to stand up to the end
this was the first time
and obviously would not be the last one


As we grow in every aspect of our life each day
the seed we planted will soon grow
and guide us to our chosen road
and at the end we will all say
We are the Illuminatio